DMV Task Force Comments
The Governor announced the creation of a task force to improve the operations of the DMV or as I call the customer experience of interfacing with the government. Most comments I have seen since the announcement reflect distrust and are negative towards the task force. I question how a task force created October 5 can delever solid recommendations by Nov. 4th, expecially with 21 people on the committee. My thoughts are this is for show and the fact Brownback praised the work of Nick Jordan just show how out of touch he is. There is no typical DMV customer represented on the task force. So how are they gathering the voice of the customer? Beats me.